Contact Info
If you would like to contact us, Please drop us a line at:
info@activepaws.ca
Or give us a call at:
613-250-2366
FAQsDo you have insurance? Yes, we are fully insured and bonded through a specialized insurance package for Pet Care Professionals. At our initial Meet and Greet we will provide you with the neccessary paperwork showing that we are insured.
How do you keep your clients keys secure? At the initial Meet and Greet you can provide copies of your Keys. They are kept in a secure location. Keys are coded for security reasons and the clients addresses are stored separate from the keys. After the service is completed we can either hang onto the keys for future service or return them to you.
Do I have to Sign a Contract? Yes, we need a signed copy of our Schedule of Services and Service Agreement stating that you agree to let us into your home at stated dates and times to care for your animals as well as that you are aware of and agree to our procedures and policies.
What happens if my pet has a medical emergency? Part of our initial Meet and Greet is to fill out forms in regards to your animals medical history as well as a veterinarian release form. We carry this information with us at all times in case an emergency situation arises.
